Privacy Policy

Introduction

Planterior ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our augmented reality plant visualization application and services.

Information We Collect

Photos and Images

We collect and process photos that you capture through our mobile app for the purpose of AR plant visualization. These images are processed using AI to analyze room dimensions, lighting conditions, and optimal plant placement.

Account Information

When you create an account, we collect information provided through authentication services, including your name, email address, and profile picture.

Usage Data

We automatically collect certain information about your device and how you interact with our services, including device type, operating system, app version, and usage patterns.

Metadata

We collect metadata associated with your photos, including timestamps, device information, and saved plant preferences.

How We Use Your Information

• Process and analyze photos using AI to provide AR plant visualization
• Generate personalized plant recommendations based on your space
• Save and organize your favorite plant arrangements
• Improve our AI models and service quality
• Communicate with you about your account and our services
• Ensure security and prevent fraud
• Comply with legal obligations

Image Privacy and Access

Our Commitment to Your Privacy: We will never view, access, or review your photos unless you specifically request our assistance. Your images are processed automatically by AI systems, and human access only occurs when you explicitly ask for help or support.

All photos are encrypted in transit using TLS and at rest in our secure cloud storage. Access to your images is strictly controlled and limited to automated AI processing unless you provide explicit permission for human review.

Data Sharing and Disclosure

We do not sell your personal information or photos to third parties. We may share your information only in the following circumstances:

• Service Providers: We use third-party services for storage and AI processing that require access to your data to provide our services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share specific information

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data in transit (TLS/SSL)
• Encryption at rest for stored photos and data
• Regular security audits and updates
• Secure authentication
• Access controls and monitoring

Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and all associated data
• Export: Download your data at any time
• Opt-out: Unsubscribe from marketing communications

Data Retention

We retain your photos and data for as long as your account is active or as needed to provide services. When you delete your account, we will permanently delete your photos and personal information within 30 days, except where retention is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to our facilities and service providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@planterior.app.